Committed to the Mission of the Customer with CGS

“We understand our role. We are there to support and help our customers to grow. And with them, we are growing as well.” Phil Friedman built Computer Generated Systems, or CGS, from the ground up — just a few years after the word “start-up” was even invented. Over his decades of experience providing business applications, enterprise learning and outsourced services to companies around the world, Phil has learned a few valuable lessons. In this episode, you’ll hear about Phil’s personal journey from the former Soviet Union to the fashion industry, how any business can benefit by becoming a “one stop shop,” and why taking responsibility is crucial to building customer confidence. Plus, you’ll hear about how AI is revolutionizing the way organizations deliver training, in the fashion world and elsewhere.

You can listen to Committed to the Mission of the Customer with CGS online on Radio and Podcast. Open the player on this page to stream the available audio.

Committed to the Mission of the Customer with CGS is an episode from The Art of the Pivot by Signavio.

This episode is 21:04 long.

This episode was published on Sep 21, 2021.

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