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984: Building AI Agents Where 99.9% Accuracy Isn't Good Enough, with Raju Malhotra artwork
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984: Building AI Agents Where 99.9% Accuracy Isn't Good Enough, with Raju Malhotra

SuperDataScience by Jon Krohn

Apr 17, 202629:18Business

Raju Malhotra, Chief Product and Technology Officer at Certinia, talks to Jon Krohn about the so-called SaaSpocalypse and how agentic AI is proving the doomsayers wrong. Listen to the episode to hear more about Certinia’...

About This Episode

984: Building AI Agents Where 99.9% Accuracy Isn't Good Enough, with Raju Malhotra is an episode from SuperDataScience by Jon Krohn. Raju Malhotra, Chief Product and Technology Officer at Certinia, talks to Jon Krohn about the so-called Saa...

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Published Apr 17, 2026, 29:18 long, audio available.

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What is 984: Building AI Agents Where 99.9% Accuracy Isn't Good Enough, with Raju Malhotra about?

Raju Malhotra, Chief Product and Technology Officer at Certinia, talks to Jon Krohn about the so-called SaaSpocalypse and how agentic AI is proving the doomsayers wrong. Listen to the episode to hear more about Certinia’s work with Salesforce and building with Agentforce 360, the three elements required for enterprise-grade agents, how AI agents have benefitted Certinia’s customers, and how to keep your work portfolio fresh and interesting to recruiters. Additional materials: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Interested in sponsoring a SuperDataScience Podcast episode? Email natalie@superdatascience.com for sponsorship information.⁠⁠⁠ In this episode you will learn: (01:24) What Certinia does for professional services companies (08:45) Why the "SaaSpocalypse" is wrong (13:19) Agentforce 360 and how Certinia builds on it (15:06) The three elements required for enterprise-grade agents (18:02) How AI agents have impacted Certinia's customers

Where can I listen to 984: Building AI Agents Where 99.9% Accuracy Isn't Good Enough, with Raju Malhotra?

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Which podcast is 984: Building AI Agents Where 99.9% Accuracy Isn't Good Enough, with Raju Malhotra from?

984: Building AI Agents Where 99.9% Accuracy Isn't Good Enough, with Raju Malhotra is an episode from SuperDataScience by Jon Krohn.

How long is this episode?

This episode is 29:18 long.

When was this episode published?

This episode was published on Apr 17, 2026.

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Where can I listen to 984: Building AI Agents Where 99.9% Accuracy Isn't Good Enough, with Raju Malhotra?

You can listen to 984: Building AI Agents Where 99.9% Accuracy Isn't Good Enough, with Raju Malhotra on this page when the episode audio is available from the podcast feed.

Which podcast is this episode from?

984: Building AI Agents Where 99.9% Accuracy Isn't Good Enough, with Raju Malhotra is from SuperDataScience by Jon Krohn.

What are the episode details?

Published Apr 17, 2026 and 29:18 long