AI And The Future Of Marketing With Mark Schaefer - TWMJ #1016

Welcome to episode of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a moment when artificial intelligence is reshaping not just how markets operate but how people think, feel, decide and connect, understanding the human consequences of that shift has become essential. Mark Schaefer is a keynote speaker, educator, strategist, and a voice in modern marketing, with more than three decades of experience spanning global sales, public relations and brand strategy. He is a faculty member at Rutgers University . Mark's latest book, How AI Changes Your Customers - The Marketing Guide To Humanity's Next Chapter , extends his body of work by examining how AI is quietly rewiring consumer psychology, trust, agency, empathy, and belonging (be sure to check out his other books ). Rather than focusing on algorithms or tools, Mark explores how customers are becoming more machine-assisted, less patient, more dependent on automation, and increasingly hungry for meaning and connection in a world optimized for efficiency. He argues that curiosity, art, and human connection are strategic advantages rather than soft ideals. Grounded in research, lived experience, and cultural observation, his work challenges marketers and leaders to rethink relevance, rethink loyalty, and rethink what it means to serve customers whose decisions are increasingly shaped by machines. At its core, Mark's perspective reframes AI not as a threat to humanity, but as a force that exposes what only humans can still do well…if they choose to lean into it. Enjoy the conversation… Running time: 1:06:07. Hello from beautiful Montreal. Listen and

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AI And The Future Of Marketing With Mark Schaefer - TWMJ #1016 is an episode from Six Pixels of Separation Podcast - By Mitch Joel by Mitch Joel.

This episode is 01:06:08 long.

This episode was published on Dec 28, 2025.

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