ServiceNow University and Jayney Howson - Unlocking Talent Transformation

ServiceNow University and Jayney Howson - Unlocking Talent Transformation In this episode of the podcast, host Bobby Brill interviews Jayney Howson, Senior Vice President, Global Head of Learning and Development at ServiceNow. They delve into the exciting world of ServiceNow University, a platform dedicated to talent transformation through innovative learning and development strategies. Jayney shares her journey from marketing to tech sales leadership and how she is now driving change in corporate learning to ensure equal opportunities for all. They also discuss the importance of reskilling for the future job market and the unique, personalized approach of ServiceNow University, which leverages AI to provide a gamified, engaging, and effective learning experience. Check out ServiceNow University - Guest - Jayney Howson Senior Vice President, Global Head of Learning and Development Host - Bobby Brill 00:00 Introduction and Guest Welcome 00:25 Jayney's Career Journey 02:35 The Concept of Learning Enablement 04:02 The Importance of Reskilling 08:14 ServiceNow University Overview 13:54 Future of Learning at ServiceNow 16:47 Conclusion and Final Thoughts ServiceNow Training and Certification: ServiceNow Community: For general information about ServiceNow, visit:

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ServiceNow University and Jayney Howson - Unlocking Talent Transformation is an episode from ServiceNow TechBytes by ServiceNow Community TechBytes.

This episode is 17:38 long.

This episode was published on Jul 2, 2025.

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