
Futurist Brian Solis on reinventing field service management
Nov 29, 2018 - 21:32
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This week on Savvy Business Leaders, host Bill Detwiler discusses customer service with Brian Solis, futurist and Principal Analyst at Altimeter Group, and Jaclyn Wainwright, CEO of AiR Healthcare Solutions. First, Brian...
Differentiated value through customer service innovation is an episode from Savvy Business Leaders by Kyle Brand. This week on Savvy Business Leaders, host Bill Detwiler discusses customer service with Brian Solis, futurist and Principal An...
This episode belongs to Savvy Business Leaders.
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Published Dec 5, 2018, 24:55 long, audio available.
This week on Savvy Business Leaders, host Bill Detwiler discusses customer service with Brian Solis, futurist and Principal Analyst at Altimeter Group, and Jaclyn Wainwright, CEO of AiR Healthcare Solutions. First, Brian talks about how customer experience is guiding digital transformation, with companies using data to be more accessible on mobile platforms and best meet customers' expectations. Next, Jaclyn explains how customer engagement tools enable her healthcare delivery company to anticipate patient needs.
You can listen to Differentiated value through customer service innovation online on Radio and Podcast. Open the player on this page to stream the available audio.
Differentiated value through customer service innovation is an episode from Savvy Business Leaders by Kyle Brand.
This episode is 24:55 long.
This episode was published on Dec 5, 2018.
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You can listen to Differentiated value through customer service innovation on this page when the episode audio is available from the podcast feed.
Differentiated value through customer service innovation is from Savvy Business Leaders by Kyle Brand.
Published Dec 5, 2018 and 24:55 long