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Customer Obsession, a way of life at Safaricom
The customer is the lifeblood of any business, and for Safaricom, whose 44 million subscribers use its products and services to fuel their lives, customer obsession is a way of life. Using analytics and big data, Safaric...
About This Episode
Customer Obsession, a way of life at Safaricom is an episode from Safaricom Newsroom by Safaricom PLC. The customer is the lifeblood of any business, and for Safaricom, whose 44 million subscribers use its products and services to fuel thei...
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This episode belongs to Safaricom Newsroom.
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Episode Details
Published Feb 6, 2025, 00:31:56 long, audio available.
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Questions About This Episode
What is Customer Obsession, a way of life at Safaricom about?
The customer is the lifeblood of any business, and for Safaricom, whose 44 million subscribers use its products and services to fuel their lives, customer obsession is a way of life. Using analytics and big data, Safaricom seeks to leverage technology to cater to the evolving needs of the customer and ensure that the ‘experience of one’ and hyper-personalisation are achieved. Listen to the full conversation here.
Where can I listen to Customer Obsession, a way of life at Safaricom?
You can listen to Customer Obsession, a way of life at Safaricom online on Radio and Podcast. Open the player on this page to stream the available audio.
Which podcast is Customer Obsession, a way of life at Safaricom from?
Customer Obsession, a way of life at Safaricom is an episode from Safaricom Newsroom by Safaricom PLC.
How long is this episode?
This episode is 00:31:56 long.
When was this episode published?
This episode was published on Feb 6, 2025.
Can I save Customer Obsession, a way of life at Safaricom for later?
Yes. Use the heart button on the episode page to add it to your favorite episodes list.
Are there related episodes from Safaricom Newsroom?
Yes. This page shows related episodes from Safaricom Newsroom when more episodes are available from the podcast feed.
Quick Answers About This Episode
Where can I listen to Customer Obsession, a way of life at Safaricom?
You can listen to Customer Obsession, a way of life at Safaricom on this page when the episode audio is available from the podcast feed.
Which podcast is this episode from?
Customer Obsession, a way of life at Safaricom is from Safaricom Newsroom by Safaricom PLC.
What are the episode details?
Published Feb 6, 2025 and 00:31:56 long