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A l’issue du premier cours de management de la qualité, quelques étudiants s’interrogent. Différence entre procédé et processus. L’apport de Colbert. Comment peut-on mettre en place un smq dans l’entreprise ? La motivati...
Etudiants IUT QLIO 2 Orléans (1) is an episode from Quality Management Podcast. A l’issue du premier cours de management de la qualité, quelques étudiants s’interrogent. Différence entre procédé et processus. L’apport de Colbert. Comment pe...
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Published Sep 5, 2009, 7:12 long, audio available.
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