Outsourcing Customer Service: US vs Off-Shore

Path to Good by VIPdesk Connect

Aug 2, 202300:14:33Business

Making the decision to outsource your customer service can greatly impact your brand. In this episode, Sally, Maggie, and Jen provide valuable insights on outsourcing, including a comparison between outsourcing in the US...

Related Episodes

Continue listening to more episodes from Path to Good.

Navigating Global Expansion

Nov 14, 2023 - 00:19:29

Join Jen, Sally, and Maggie, along with special guest Liz, in an insightful conversation about navigating...

What Defines Elevated Customer Service?

Jun 1, 2023 - 00:18:00

During their conversation, Sally, Jen, and Maggie explore some critical components of an exceptional cust...

Becoming a Benefit Corporation for Good

Mar 28, 2022 - 00:40:31

We're thrilled to speak with Tom Hering, co-founder and managing partner of certifying agency Benefit Cor...

Celebrating Women's History Month

Mar 17, 2022 - 00:20:05

Sally, Jen, and Maggie discuss their experience running a Women-Owned Business. They share statistics and...

2022 Business Trends

Jan 25, 2022 - 00:25:20

Jen, Sally, and Maggie discuss trends they're seeing for 2022 from the perspectives of Human Resources, R...

VIP Team goes to the SHRM Conference

Sep 23, 2021 - 00:16:22

Jen, Maggie, and TIffany from our People and Culture team attend the Society for Human Resources Manageme...

Delighting your Customers

Jun 2, 2021 - 00:34:22

Sally and Jen speak with customer service expert John Goodman, Vice Chairman of Customer Care Measurement...

Celebrating the Team with our Annual Awards

Mar 18, 2021 - 00:14:50

Jen, Sally, and Maggie reflect on the annual awards ceremony, an event to honor the accomplishments of th...