Making Intangible Brands Tangible

A creative vision is only as good as its execution. As the Vice President of Creative at Agency EA, Joanna Badamo leads the teams behind major experiential programs for brands like Samsung, Hilton, and Molson Coors. Joanna joins the show to discuss how to lead creative teams in fast-moving environments and the art of translating high-level brand strategy into physical experiences that actually work. What You’ll Learn in This Episode How software-based companies can create tactile connections with an audience separated by screens The essential building blocks for moving a digital-first brand into a physical environment Why small curated moments are often more impactful than grand spectacles How to leverage AI as a wheel greaser for creative teams rather than an end result The shift from monologue-centered branding to creating multidimensional ecosystems of interaction Episode Chapters (00:00) Intro (01:36) Moving from sports marketing to the experiential side (03:24) Making intangible software brands feel real (05:17) The building blocks of a physical brand presence (08:12) Creating environments that transport and immerse (12:52) Measuring success and collecting strategic data (16:19) Finding creativity within real-world constraints (21:34) AI as an ally and facilitator for creative teams (25:11) A brand that made Joanna smile About Joanna Badamo Joanna Badamo is the Vice President of Creative at Agency EA, where she leads teams responsible for developing creative concepts and digital solutions for major experiential brand programs. With over a decade of experience spanning creative strategy and event account management, she brings a balanced approach to designing experiences for global brands including Samsung, Hilton, and Molson Coors. Her work focuses on the belief that the best brand moments thoughtfully balance high-level vision with functional, real-world execution. What Brand Has Made Joanna Smile Recently? Joanna highlighted the unhinged brilliance of Duolingo, noting how the brand’s "mind sorcery" and relatable TikTok presence create a deep sense of connection and obligation. She also pointed to a clever, cheeky Super Bowl activation by Aldi featuring Lewis Capaldi, which proved that an experience doesn’t need to be over-produced to be special and memorable. Resources & Links Connect with Joanna on LinkedIn. Check out the Agency EA website. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I’ll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices

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Making Intangible Brands Tangible is an episode from On Brand with Nick Westergaard by Nick Westergaard.

This episode is 31:07 long.

This episode was published on Mar 16, 2026.

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