267: The CX Imperative: 5 Critical Practices for Making Customer Centricity a Core Business Value with Mark Fithian and Jeff Rosenberg

Navigating the Customer Experience by Yanique Grant

Send us Fan Mail In this episode of Navigating the Customer Experience , we sit down with Mark Fithian and Jeff Rosenberg, cofounders of WideOpen, a strategic customer experience (CX) consulting firm, and authors of the...View more