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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really...
Send us Fan Mail In this insightful episode of Navigating the Customer Experience , we welcome Victoria Mensch , Founder & CEO of the Silico...
Send us Fan Mail In this episode of Navigating the Customer Experience , Gal Borenstein, Founder and CEO of The Borenstein Group, joins us f...
Send us Fan Mail In this episode of Navigating the Customer Experience , we sit down with Mark Fithian and Jeff Rosenberg, cofounders of Wid...
Send us Fan Mail In this episode of Navigating the Customer Experience , we sit down with Jeremie Kubicek , a powerful communicator, serial...
Send us Fan Mail In this episode of Navigating the Customer Experience , we sit down with Jean-Pierre LaCroix—President and Chief Strategy O...
Send us Fan Mail In this episode of Navigating the Customer Experience, we sit down with Ty Givens, the dynamic Founder and CEO of CX Collec...
Send us Fan Mail In this episode of Navigating the Customer Experience, we dive deep into the career and mindset of Jamie Homen, a seasoned...
Send us Fan Mail In this episode of Navigating the Customer Experience , we sit down with Evan Siegel, Vice President of AI at eGain, where...
Send us Fan Mail Greg Logan: The Power of Storytelling – Turning Brands into Blockbusters In this episode of Navigating the Customer Experie...
Send us Fan Mail In this episode of Navigating the Customer Experience , we welcome back Joseph Michelli, a certified customer experience pr...
Send us Fan Mail In this episode of Navigating the Customer Experience , we are joined by Peter Ryan, President and Founder of Ryan Strategi...
Send us Fan Mail In this episode of Navigating the Customer Experience , we are joined John McCahan who is a Customer Experience and Service...
Send us Fan Mail In this compelling episode of Navigating the Customer Experience , we are joined by global hospitality executive, author, a...
Send us Fan Mail In this compelling episode of Navigating the Customer Experience Podcast, we speak with Jay Sapovits, a dynamic and resilie...
Send us Fan Mail In this episode of Navigating the Customer Experience, we sit down with Fran Brzyski, CEO and Co-Founder of Hark , the lead...
Send us Fan Mail In this episode of Navigating the Customer Experience, we’re joined by Eric Karofsky , an award-winning expert in customer...
Send us Fan Mail In this powerful episode of Navigating the Customer Experience, we sit down with Dave Garrison, leadership strategist, form...
Send us Fan Mail In this episode of Navigating the Customer Experience, we talk with Justin Baer, an entrepreneur passionate about blending...
Send us Fan Mail In today’s episode of Navigating the Customer Experience with Eitan Koter. Eitan Koter, Co-founder and Co-CEO of Vimmi, has...
Send us Fan Mail In today's episode of Navigating the Customer Experience with Josh Seiden. Josh’s insights emphasize that customer-cen...
Send us Fan Mail In this episode, we dive deep into the insights of Laura Richard, a Principal at Level5 Strategy and a leader committed to...
Send us Fan Mail In today's digital landscape, the exponential growth of data presents unique challenges and opportunities for organiza...
Send us Fan Mail In this solo episode of "Navigating the Customer Experience," host Yanique Grant reflects on her podcasting journey and off...
Send us Fan Mail Andrew Carothers is a Senior Customer Experience Leader and a CCXP who has significantly shaped the field of customer exper...
Send us Fan Mail In this episode of Navigating the Customer Experience , host Yanique Grant interviews Rusty Rueff, a seasoned leader with a...
Send us Fan Mail Marybeth Alexander has been the Knowledge Goddess and Chief Executive Owl at KnowledgeOwl since she co-founded the company...
Send us Fan Mail Bob Carrothers has 29 years of experience, he facilitates peer-to-peer boards of CEOs and executives, creating environments...
Send us Fan Mail Barbara Wardell and Ernesto Cullari run an agency that focuses on geofencing. This embraces a growth hacker mindset that st...
Send us Fan Mail Alan Versteeg , an engineer turned sales management expert, initially approached the sales world with skepticism, but soon...
Send us Fan Mail Neil Leyland is a Chief Contact Center Strategist at InterVision , and he is an exceptional PMP and six Sigma black belt ce...
Send us Fan Mail Dr. Eric Recker is a dentist, husband, father, keynote speaker, Elite Success Coach, author, pilot, mountain climber and re...
Send us Fan Mail Daniel Ruby is a VP of Marketing at Nobl9 . Ruby is a dynamic marketing executive with a focus on B2B marketing, and has si...
Send us Fan Mail Irina Vatafu has nearly a decade of experience in customer-facing roles, she is deeply passionate about working with people...
Send us Fan Mail Richard Weylman was orphaned at age 6 and he lived in 19 foster homes and attended 11 different schools. Rather than becomi...
Send us Fan Mail Debbie Miglaw is Head of Digital Solutioning & Business Development at Broadridge. She and her team of digital sales specia...
Send us Fan Mail Joel Passen is a proven technology entrepreneur and leader with 20+ years of success creating value and driving measurable...
Send us Fan Mail Alan Williams is the founder of SERVICEBRAND GLOBAL and advises business leaders internationally to deliver value driven se...
Send us Fan Mail Vaishali Dialani is a multi-award-winning Customer Experience professional in the Middle East, has been recognized as a CXP...
Send us Fan Mail Robert Scarperi , Bob has been a leader in professional services, SaaS, financial services, ad tech mar tech, and managemen...
Send us Fan Mail Rachel Stanley came to Banzai in 2019 with over 10 years of SaaS onboarding, training, implementation, consulting, e-Learni...
Send us Fan Mail Jason Feifer is the editor in chief of Entrepreneur Magazine, a nonstop optimism machine, and a widely recognized authority...
Send us Fan Mail Steve Cockram is an inspirational communicator, serial entrepreneur, confidant to elite leaders around the world and co-cre...
Send us Fan Mail Darby Vannier , with over 20 years of experience, is a seasoned leader adept at building and growing organizations. As Pres...
Send us Fan Mail Barry Klein is Vice president of Success and Enablement at Austin-Based Talroo, the data driven job and hiring event advert...
Send us Fan Mail Cynthia Kay founded Cynthia Kay and Company media production which produces high-quality communications for organizations f...
Send us Fan Mail Serena Chan is a Research Advocate at Dovetail with a background in exploratory and UX research. She plays a pivotal role i...
Send us Fan Mail Len Covello , Chief Technology Officer (CTO) at Engage People, leading the long-term technology vision of the company and i...
Send us Fan Mail Pete Kusiak is the franchise guru who knows how to bring the fun into business. With a track record of success owning and c...
Send us Fan Mail Ali Cudby , CEO of Alignmint Growth Strategies, which is a dynamic force in business transformation through intentional cus...
Send us Fan Mail Eric Williamson is the Chief Marketing Officer at CallMiner . As CallMiner’s Chief Marketing Officer, Eric oversees all glo...