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How happy-go-lucky hack led to 50% higher NPS
5 months back, an eCommerce business owner was frustrated and angry at his customers. He was so upset, that he even started righting wit customers, and his brand reputation started nose-diving. That is when we looked at...
About This Episode
How happy-go-lucky hack led to 50% higher NPS is an episode from Marketing Tales with Advit Sahdev by Advit Sahdev. 5 months back, an eCommerce business owner was frustrated and angry at his customers. He was so upset, that he even started...
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This episode belongs to Marketing Tales with Advit Sahdev.
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Episode Details
Published Jul 3, 2020, 00:06:24 long, audio available.
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Questions About This Episode
What is How happy-go-lucky hack led to 50% higher NPS about?
5 months back, an eCommerce business owner was frustrated and angry at his customers. He was so upset, that he even started righting wit customers, and his brand reputation started nose-diving. That is when we looked at their refund policy and made a few minor adjustments This is the story of those minor adjustments, which resulted in unprecedented NPS growth. Learn about the behind-the-scenes story in this episode, and if you have questions, would be happy to answer in comments :)
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Which podcast is How happy-go-lucky hack led to 50% higher NPS from?
How happy-go-lucky hack led to 50% higher NPS is an episode from Marketing Tales with Advit Sahdev by Advit Sahdev.
How long is this episode?
This episode is 00:06:24 long.
When was this episode published?
This episode was published on Jul 3, 2020.
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Are there related episodes from Marketing Tales with Advit Sahdev?
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Which podcast is this episode from?
How happy-go-lucky hack led to 50% higher NPS is from Marketing Tales with Advit Sahdev by Advit Sahdev.
What are the episode details?
Published Jul 3, 2020 and 00:06:24 long