How a Voice Agent Learns the Rhythm of Conversation — Shawn Wen

Machine Learning Street Talk by Machine Learning Street Talk (MLST)

Tsung-Hsien (Shawn) Wen, CTO of PolyAI, tells Tim Scarfe why voice agents are harder than text agents. Voice adds time, and a good conversation depends on adapting to the person on the line, not just on reasoning to the...View more