Miele Loyalty: Building Long-Term Value Through Seamless Customer Experiences (#769)

The World’s Largest Loyalty Programs™ research report from Let’s Talk Loyalty is now available. Download it by subscribing to our newsletter on the World’s Largest Loyalty Programs™ now. --------------- In this conversation, Miranda Bliss , Head of Loyalty, CRM and Performance Manager explores how Miele’ s loyalty strategy reflects the future of customer engagement—shifting from transactional programs to seamless, omnichannel experiences built on trust, simplicity, and long-term value. The discussion covers meaningful value exchange, the risks of over-engineered loyalty, and how data, AI, and privacy are shaping the next era of loyalty strategy. Hosted by Carly Neubauer Show Notes: 1) Miranda Bliss 2) Miele 3) Mindset by Carol Dweck - Book recommendation

You can listen to Miele Loyalty: Building Long-Term Value Through Seamless Customer Experiences (#769) online on Radio and Podcast. Open the player on this page to stream the available audio.

Miele Loyalty: Building Long-Term Value Through Seamless Customer Experiences (#769) is an episode from Let's Talk Loyalty by Paula Thomas.

This episode is 32:56 long.

This episode was published on May 7, 2026.

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