Inside Vinted's CRM Strategy with Timothy Lange (#801)
In this episode, Charlie Hills interviews Timothy Lange , CRM Lead at Vinted , a brand well known and loved by listeners. Tim leads the CRM...
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Let's Talk Loyalty
“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join me every week to learn the latest ideas and marketing insights from lo...
Episodes
20 of 802 episodes
Trust, Not Technology: Alice Sesay Pope on Leading AI Transformation That Customers—and Employees—Actually Believe In (#800)
This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform opti...
Telstra Plus: Moving Beyond Points to Create Emotional Loyalty and Customer Value (#799)
This episode is sponsored by Epsilon. Loyalty Buyer's Guide from Epsilon - a free practical guide to help you evaluate loyalty platform opti...
Best of the Back Catalogue 2020: Paul Smitton on Asia Miles, Innovation & the Future of Airline Loyalty (#798)
As part of our Best of the Back Catalogue, we’re revisiting a fascinating conversation with Paul Smitton , now President, International and...
Dave Canty: Celebrating One of our Industry's Most Respected Leaders (#797)
Dave Canty needs minimal introduction to the world of loyalty. He is the 2026 International Loyalty Personality of the Year, and this interv...
Best of the Back Catalogue 2020: Vodacom South Africa Launches Vodabucks (#796)
This episode from our Best of The Back Catalogue explores how Vodacom South Africa launched Vodabucks back in 2020, an innovative loyalty pr...
Audience Rewards: Transforming Broadway Loyalty Through Fan Engagement (#795)
In this episode, we bring Audience Rewards President Katie Dalton to center stage. Katie leads the ongoing development and operation of Audi...
Best of the Back Catalogue: What makes a Coalition Loyalty Programme Truly Successful?(#794)
In this Best of the Back Catalogue episode, former Yuu Rewards COO Mark Sage shares the story behind building one of Hong Kong's most succes...
7-Eleven: Loyalty, AI & Redefining Convenience for the Next 100 Years (#793)
This episode is available in audio format on the Let’s Talk Loyalty podcast and in video format on www.Loyalty.TV . In this episode, Nyeleti...
Best of the Back Catalogue: How BP Built Global Loyalty Beyond Points (#792)
In this Best of the Back Catalogue episode of Let's Talk Loyalty , we revisit a conversation with BP, one of the world's largest fuel retail...
The Loyalty Roast: Challenging Loyalty Myths (#791)
What happens when two loyalty experts stop agreeing and start challenging everything? Adam Posner and Carly Neubauer bring their bold, unscr...
Best of the Back Catalogue: How Wiiv Rewards United Mauritius Through Loyalty (#790)
In this Best of the Back Catalogue episode of Let's Talk Loyalty , we revisit the story of Wiiv Rewards, Mauritius' pioneering coalition loy...
Beyond the Account Balance with PNC TotalRewards (#789)
Wise Marketer Group's CMO, Aaron Dauphinee , connects with PNC Bank' s Head of Loyalty Strategy and Platforms, Victoria Dravneek , to talk a...
Best of the Back Catalogue | The Story of Vodafone's VeryMe Rewards #788
AI platforms are changing how customers discover brands. Phaedon is leading the discussion on what this fundamental shift means for loyalty...
ITA Group Research Reveals Powerful Loyalty Drivers (#787)
Today’s edition of Let’s Talk Loyalty and Loyalty TV discusses ITA Group ’s latest loyalty research “ Quantifying Customer Loyalty’s Hidden...
Best of the Back Catalogue | How Shell Built Global Loyalty Success (#786)
AI platforms are changing how customers discover brands. Phaedon is leading the discussion on what this fundamental shift means for loyalty...
Beyond the Points: What Loyalty Really Means | The Nudge Lab (#785)
AI platforms are changing how customers discover brands. Phaedon is leading the discussion on what this fundamental shift means for loyalty...
Best of the Back Catalogue | Creating Emotional Connections That Last (#784)
AI platforms are changing how customers discover brands. Phaedon is leading the discussion on what this fundamental shift means for loyalty...
Epsilon: Driving Commercial Change Through Gamification (#783)
This episode of Let’s Talk Loyalty and Loyalty TV is a Perfect Master Class in Gamification. We had the pleasure of talking to Mrinalini Cho...
Best of the Back Catalogue | Gamification and Loyalty Innovation at Dell (#782)
AI platforms are changing how customers discover brands. Phaedon is leading the discussion on what this fundamental shift means for loyalty...