The Reinvention of Workday: From System of Record to Platform of Agents

This week I discuss Workday’s new AI announcements described at the Innovation Summit last week. These are sweeping new product, leadership, and organizational changes that effectively reposition from a “system of record” to a “platform of agents.” As you’ll hear, not only is Workday clearly articulating their strategy to support and enable Agentic HR and Agentic Finance, the company has changed its organization, culture, and financial model. There’s a lot to unpack here, and I know all Workday customers, partners, and competitors will have opinions. In this podcast I try to explain this whole story and why it marks the beginning of a very new chapter for Workday as a business. Additional Information Experience Sana for Yourself: Galileo Mars Release Irresistible 2026: The Global Conference for HR Leaders and their Teams (June 8-10, USC) HR 2030: The Agentic Future of HR (detailed handbook coming!) Detailed Article on Workday Chapters (00:00:00) - The Reinvention of Workday (00:07:17) - The Future of Application Development with Generative AI (00:10:33) - Agents and the AI future (00:18:57) - Employee Experience: A Vision for the Future

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The Reinvention of Workday: From System of Record to Platform of Agents is an episode from Josh Bersin by Josh Bersin.

This episode is 00:24:18 long.

This episode was published on Apr 27, 2026.

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