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Is The SaaS Apocalypse Over? ServiceNow Says Yes, And Sees A $30 Billion Opportunity
This week ServiceNow launched a massive set of new products to establish itself as the system that manages every AI agent in the enterprise. It’s a bold set of new products, including Otto (Moveworks), the Agent Fabric,...
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Is The SaaS Apocalypse Over? ServiceNow Says Yes, And Sees A $30 Billion Opportunity is an episode from Josh Bersin by Josh Bersin. This week ServiceNow launched a massive set of new products to establish itself as the system that manages e...
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Published May 8, 2026, 00:14:05 long, audio available.
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