Energy in 30 #13: Driving the utility industry toward equity

Tune in to Energy in 30 hosted by Joan Collins and David Meisegeier. On our thirteenth episode, "Driving the utility industry toward equity," hear from Jeff Brown, energy efficiency and consumer programs manager at the Public Service Company of Oklahoma (PSO), and Karen Ehrhardt-Martinez, director of behavioral science and customer insights at ICF. Together, they discuss how energy utilities can effectively tackle the issue of customer equity in their energy efficiency programs. Topics in today’s episode include: How today’s utilities benchmark their progress toward customer equity. Starting points for more effective engagement with utility customers. The role of behavioral economics in framing how we think about energy use. The importance of more customer-centric models of energy efficiency.

You can listen to Energy in 30 #13: Driving the utility industry toward equity online on Radio and Podcast. Open the player on this page to stream the available audio.

Energy in 30 #13: Driving the utility industry toward equity is an episode from ICF Spark Podcast by ICF International Inc.

This episode is 30:26 long.

This episode was published on Apr 18, 2023.

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