Human in the Loop: Using AI in HR Without Losing the “Human”

AI is already showing up in HR, whether it’s writing job posts, drafting performance reviews, or powering employee chatbots. But when does it actually help, and when does it cross the line into risk? In this episode of Human Solutions , Pete Wright sits down with Kyle Pardo and Terry Cook to talk through the real-world ways AI is being used in HR today—and the very real challenges it brings with it. Kyle shares where AI shines in everyday workflows—first drafts, checklists, and summarizing feedback—while Terry highlights the legal and ethical traps that can follow, from biased algorithms in recruiting to compliance errors that could land an employer in hot water. Together, they unpack why “human in the loop” isn’t just a catchphrase, but the key to making sure AI adds value without undermining trust. The conversation also digs into guardrails every HR team should be thinking about: data security, identity verification, and building living AI policies that evolve with the technology. Whether you’re experimenting with new tools or worried about shadow AI use in your company, this episode offers a grounded look at how HR leaders can embrace the benefits while avoiding the pitfalls. Links & Notes AIM HR Solutions Training Catalog AIM members can reach the HR Helpline at 800-470-6277 or helpline@aimnet.org for inquiries Monday through Friday from 8:30 a.m. – 5:00 p.m. (EST). Email requests will be responded to within 24 hours. AIM HR Solutions offers supervisor training and reasonable suspicion training, for more information visit our website at AIM HR Solutions Training Catalog AIM members can reach the HR Helpline at 800-470-6277 or helpline@aimnet.org for inquiries Monday through Friday from 8:30 a.m. – 5:00 p.m. (EST). Email requests will be responded to within 24 hours.

You can listen to Human in the Loop: Using AI in HR Without Losing the “Human” online on Radio and Podcast. Open the player on this page to stream the available audio.

Human in the Loop: Using AI in HR Without Losing the “Human” is an episode from Hello Live: Continuing Education for Speech & Language Professionals by TruStory FM.

This episode is 30:05 long.

This episode was published on Aug 19, 2025.

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