Episode 161: AI and Leadership: What Smart Leaders Do Next with Cilla McKay and Andrew Gaule

What does AI change for leaders, teams and service models? In this conversation, Andrew Gaule speaks with Cilla McKay about AI as a leadership and change challenge, not just a technology decision. They explore North Star thinking, human centred design, AI literacy, psychological safety and how to redesign work around human and AI collaboration. Chapters 00:00 Introduction and Cilla’s background 01:34 Leadership, change and organisational context 03:41 How AI transformation is showing up 06:18 North Star, purpose and process redesign 09:02 AI literacy and executive understanding 13:12 Human and AI collaboration 16:04 Practical use cases and value creation 19:57 What leaders should focus on next 24:08 Final message: curiosity as advantage If you are leading AI strategy or implementation, connect with Andrew Gaule to discuss how to align leadership, process and culture around your AI roadmap.

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Episode 161: AI and Leadership: What Smart Leaders Do Next with Cilla McKay and Andrew Gaule is an episode from Gaule's Question Time.

This episode is 24:38 long.

This episode was published on Apr 25, 2026.

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