Episode 156: AI Is Not A Project: How To Deploy Digital Workers with Piers Linney

In this episode, Andrew Gaule (linkedin.com/in/andrew-gaule-aimava) speaks with Piers Linney about how organisations can deploy AI workers and agents in a governed, measurable way. The discussion moves beyond productivity tools into the reality of implementation, ownership, integrations, and risk controls. Chapters: 00:00 Intro and Piers’ background 02:00 Why AI adoption is hard in real organisations 05:00 AI workers, agent teams, and integrations 10:30 Reactivation, out of hours revenue, and mystery shopping 14:40 Jobs concern and redeployment reality 23:40 Think big, start small, Lens then Action 28:10 Ownership, governance, and who decides 30:15 Why AI speed changes the competitive set 31:15 Robotics and what is coming next If you want to lead change, contact Andrew to discuss a “Lens then Action” pilot. To book a meeting to discuss where we can add value

You can listen to Episode 156: AI Is Not A Project: How To Deploy Digital Workers with Piers Linney online on Radio and Podcast. Open the player on this page to stream the available audio.

Episode 156: AI Is Not A Project: How To Deploy Digital Workers with Piers Linney is an episode from Gaule's Question Time.

This episode is 34:18 long.

This episode was published on Feb 24, 2026.

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