
Portals: The Best Tool to Reduce Friction in Your Customer Journey
Apr 4, 2024 - 55:52
Radio and PodcastLive Radio & Podcasts
Augmented reality and virtual reality are transforming both the in-venue and at-home viewing experience. To understand how to incorporate these emerging technologies, we sat down with Steven King, founder and Chief Innov...
Driving Change through AR, VR and Human-Centered Design w/ Steven King is an episode from Flip the Switch by EngageMint by David Millay. Augmented reality and virtual reality are transforming both the in-venue and at-home viewing experience...
This episode belongs to Flip the Switch by EngageMint.
Use the player on this page to stream the episode online.
Published Feb 28, 2023, 55:24 long, audio available.
Augmented reality and virtual reality are transforming both the in-venue and at-home viewing experience. To understand how to incorporate these emerging technologies, we sat down with Steven King, founder and Chief Innovation Officer of University of North Carolina’s Blue Sky Innovation lab. King’s work is rooted in human-centered design and this episode hits on some of the latest projects coming out of the lab and how to effectively use human-centered design for brainstorming and change management. ----- 2:42 “Time Space” Storytelling at The Washington Post 4:32 Human-Centered Design Methodology 10:54 Testing Before Investing 12:25 Change Has to Be Exponentially Better 17:40 Bridging In-Venue and At-Home Viewing 21:36 HoloLens Headsets 25:35 The NBA is Missing the Mark on VR Viewing 30:37 Change Management and Defining Success 35:53 Leadership’s Impact on Creativity 42:14 Key Organizational Players in Driving Change 46:53 Misconceptions 48:13 Learning About New Trends ----- For more information on topics covered in this episode, check out: UNC’s Blue Sky Innovation lab: Website | LinkedIn Connect with Steven on LinkedIn Steven’s Go To Sources Fortune Brainstorm Tech Tech Crunch On Steven’s bookshelf The Ride of a Lifetime by Bob Iger Shoe Dog by Phil Knight Free to Focus by Michael Hyatt Connect with Host, David Millay: Connect w/ David Millay on LINKEDIN: Follow David on INSTAGRAM: Follow David Millay on TWITTER:
You can listen to Driving Change through AR, VR and Human-Centered Design w/ Steven King online on Radio and Podcast. Open the player on this page to stream the available audio.
Driving Change through AR, VR and Human-Centered Design w/ Steven King is an episode from Flip the Switch by EngageMint by David Millay.
This episode is 55:24 long.
This episode was published on Feb 28, 2023.
Yes. Use the heart button on the episode page to add it to your favorite episodes list.
Yes. This page shows related episodes from Flip the Switch by EngageMint when more episodes are available from the podcast feed.
You can listen to Driving Change through AR, VR and Human-Centered Design w/ Steven King on this page when the episode audio is available from the podcast feed.
Driving Change through AR, VR and Human-Centered Design w/ Steven King is from Flip the Switch by EngageMint by David Millay.
Published Feb 28, 2023 and 55:24 long