
Portals: The Best Tool to Reduce Friction in Your Customer Journey
Episode 002: David Millay (https://twitter.com/davidmillay) and Troy Campbell get into the science of anticipation, emo Jimmy Butler, AI for...
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How do you turn customers into fans for life? How do you create an employee experience that makes them want to run through walls for you? In this podcast, we highlight the intersection of cu...
Listen to Flip the Switch by EngageMint, a Business podcast by David Millay. Stream 139 episodes in English, follow new audio stories, and play episodes online on Radio and Podcast.
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Episode 002: David Millay (https://twitter.com/davidmillay) and Troy Campbell get into the science of anticipation, emo Jimmy Butler, AI for...

Episode 001: An introduction to the show Making the Fan w/ David Millay. A show where we explore how brands turn casual customers into faith...

Joey Coleman, one of the world's leading experts on employee experience, reveals practical strategies that will teach you exactly how t...

Augmented reality and virtual reality are transforming both the in-venue and at-home viewing experience. To understand how to incorporate th...

It used to be fun to work in sports. But like so many other industries, responsibilities have increased, often demanding employees to achiev...

After more than 220 undercover interviews with 12,000 employees, Clint Pulver is known as the leading authority on employee retention. In th...

In this episode, David Millay sits down with Vanessa Ward, Vice President of Event Service for the Phoenix Suns. Before joining the Suns, Va...

He’s considered a bit of a social media ‘OG’. For seven years, Preston guided players on the PGA Tour to create their own brands and communi...

In the second half of this two-part episode, we’re diving into why Disney uses portals, the principles of meta-modernism and why something i...

In the first of this two-part episode with Dr. Troy Campbell, we’re breaking down the principles behind storytelling and what makes somethin...

Previously on Flip the Switch, Brittany Hodak shared her ‘SUPER’ framework that brands can leverage to increase loyalty and fandom. With her...

When it comes to identifying your purpose or purposes, it’s all about having a clear intention for your time, your talents, your energy and...

Following a 20-year career at Disney, Dennis Snow identified 10 key lessons that all organizations could follow to achieve the same success...

The baseball business is a relationship business and has the same core values as any other hospitality industry. It’s a practice that Eric W...

In this episode, we’re joined by Lisa Holladay, Chief Experience Officer at Tiger 21, a high wealth membership organization. Lisa has spent...

In today’s episode, David Millay and Katie Rudy are joined by Brooke Sellas, Digital Customer Experience Specialist and CEO of B Squared Med...

To orchestrate a compelling game day experience for all fans requires thinking more like a play caller, an offensive coordinator, rather tha...

It’s 5x cheaper to retain an existing customer than acquire a new one and increasing retention by 5% can increase profits by 25 - 95%. Yet s...

Today’s guest is Phill Agnew, a senior product marketing manager at Buffer. After struggling as a marketer in his early career, Phill discov...

In the daily grind, it’s hard to find time to work on the business when you are working in the business. Staff retreats offer teams the oppo...
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Flip the Switch by EngageMint is listed as a Business show. The show language is listed as English.
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Flip the Switch by EngageMint is listed as a Business show by David Millay.
This page lists 139 episodes for Flip the Switch by EngageMint where feed data is available.