419. How to Use AI in Your Coworking Space Without Losing the Human Touch

What if AI didn't replace your community manager… but actually made them better at their job? That's exactly what Courtney Schwartz is doing at FireWorks Coworking—and it's such a refreshing take on a topic that can feel overwhelming (or even a little threatening) in our industry. Courtney is deeply passionate about people, community, and creating meaningful connections. And instead of letting AI take over, she's using it to take admin work off her plate so she can spend more time doing what actually matters inside her space. In this episode, we cover: How Courtney uses AI to streamline time-consuming tasks like blog writing and content repurposing Why "garbage in, garbage out" is the reality of AI—and how to get better outputs How indie operators can use AI for local SEO and even demographic research The role of AI in helping you identify and reach your ideal member Why community managers who embrace AI will have a huge advantage How to use AI as an extension of your voice, not a replacement I've had the chance to work with the FireWorks team through Coworking Startup School and Community Manager University, and Courtney is such a great example of what happens when you invest in your people and give them space to grow. She's curious, driven, and clearly all-in on her community—and this conversation is packed with practical ideas you can actually use. Resources Mentioned in this Podcast: Courtney Schwartz on LinkedIn FireWorks Coworking website Everything Coworking Featured Resources: Masterclass: 3 Behind-the-Scenes Secrets to Opening a Coworking Space Coworking Startup School Community Manager University

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419. How to Use AI in Your Coworking Space Without Losing the Human Touch is an episode from Everything Coworking by Jamie Russo.

This episode is 53:38 long.

This episode was published on Mar 25, 2026.

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