Taming the Owner Communications Chaos

Oil and gas companies are finally confronting the huge communications and stakeholder challenge they face with their asset owners and stakeholders. Production assets such as oil and gas wells almost always have many part owners (land owners, JV partners, interest-holders, trusts, first nations tribes). Managing these hundreds or thousands of parties across tens of thousands of wells is really demanding. These relationships are complex , sensitive and often layered with legacy ownership structures , royalty flows, regulatory demands and reputational risk . This is much more than an operational hassle. It's a brand and trust issue. When owners ask: "Where's my check?" or "What's this charge on my statement?" , slow responses can damage goodwill , complicate legal compliance and create unnecessary risk . Companies try to manage but have often saddled themselves with dueling systems in the land department, operations, legal, and corporate communications. I was delighted to learn about Firm App , a clever digital solution to this chaos, that was co-founded by two brothers, Deren Boyd and Dagen Boyd , and partner Josh Wright . Firm App was initially aimed at the legal profession , who also have many parties to manage, but the stakeholder problem in oil and gas turned out to be far more pressing . Their purpose‑built platform delivers better and more responsive owner communications , stakeholder transparency and operational risk reduction. It uses AI to answer many routine enquiries freeing up scarce staff to focus on more important tickets. Owners see their relationship through a portal , and companies even save on paper and postage. 👤 About the Guests Deren Boyd is co‑founder of Firm App , an AI-based owner relations software headquartered in Norman, OK. Before Firm App, Deren served as Senior Vice President of New Markets at KPA , leading growth strategy and expansion into new industries following KPA's acquisition of iScout , an EHS management software he co-founded in 2020. Earlier in his career, Deren was Vice President of Safety and Compliance for Crescent Companies , an oilfield services firm based in Oklahoma City. A proud graduate of the University of Oklahoma , Deren holds a Bachelor's in Health & Sports Science and a Master's in Adult and Higher Education. Before entering the safety and software industries, he spent seven years in intercollegiate athletics at OU as Assistant Athletics Director of Development and Director of Basketball Operations. Deren lives in Norman OK with his wife, Monica, and their four children. Dagen Boyd is a co‑founder of Firm App , an AI-based owner relations software headquartered in Norman, OK. Prior to Firm App, he served as Director of Corporate Development for Crescent Services, LLC , an oilfield services company based in Oklahoma City. Applying his knowledge of oilfield operations, Dagen co-founded iScout , an EHS management software that offers safety reporting, training, asset management, and more. iScout was acquired by KPA Services in 2020. Dagen is a proud graduate of the University of Oklahoma and lives in Edmond, OK with his wife and their three children.. 🔗 Deren Boyd on LinkedIn 🔗 Dagen Boyd on LinkedIn 🔗 Josh Wright on LinkedIn 🌐 Firm App on the web 🛠️ Additional Tools & Resources 🎙 Go backstage and check out my studio 📚 Take my digital strategy training course 🔗 Connect with Me 🧠 Resources 📖 Blog series 🎧 Podcast library 💼 LinkedIn 📢 X (formerly Twitter) 🎤 Contact for Lectures and Keynotes I speak regularly on these and other topics—if you're looking for a speaker at your next event, contact me here to book a call for your needs. ⚠️ Disclaimer The views expressed in this podcast are my own and do not constitute professional advice. Download the Transcript The transcript for this episode is available upon request. -->

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Taming the Owner Communications Chaos is an episode from Digital Oil and Gas by Geoffrey Cann.

This episode is 36:57 long.

This episode was published on Nov 19, 2025.

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