Breaking the Paper Habit

Canada's energy sector has long struggled with low productivity on the front line, as indeed the entire Canadian economy. Despite heroic efforts by tradespeople , their effectiveness is hamstrung by badly dated processes , old disconnected systems , and paper-based workflows . The problem isn't the workers. It's that they're too often sent out with the wrong drawings , the wrong tools , the wrong permits , or even to the wrong location . Multiply that by a hundreds of thousands of jobs, and you've got a national productivity drag. One company, MSCP Heat Management Solutions , set out to build a completely paperless, digitally connected operation , starting at the job site. By linking trades, materials, safety workflows, and quality processes into a seamless digital flow , MSCP has achieved something few believe is possible: cutting required manpower by 40% to 45% on major jobs. In this episode, I speak with Chris Maki , MSCP's founder and CEO, on lessons he took from Fort McMurray's distant job sites and turned them into a blueprint for frontline innovation , cross-trade productivity, and system-level change . We talk technology, training , and trust, and why it's not about buying a platform, but building a mindset. 👤 About the Guest Chris Maki is the President and CEO of MSCP Heat Management Solutions , based in Sherwood Park, Alberta. A former frontline tradesman with deep experience in Fort McMurray turnarounds and major projects, Chris launched MSCP in 2011 with a simple belief: there has to be a better way . Today, MSCP operates as a fully digital contractor , combining electrical, insulation, rope access, material handling, and fabrication into a unified and highly productive system of work. Chris is a vocal advocate for trades-focused innovation , continuous improvement, and the future of work in energy. 🔗 Website: 🛠 Additional Tools & Resources 🎥 Go backstage and check out my studio: 📚 Take my one-day digital strategy training course: 🌐 Connect with Me 📝 Blog series: Digital Oil and Gas 🎙 Podcast 🔗 LinkedIn 🐦 X (Twitter) 🎤 Contact for Lectures and Keynotes I speak regularly on these and other topics. Book a call for your upcoming event: ⚠️ Disclaimer The views expressed in this podcast are my own and do not constitute professional advice.

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Breaking the Paper Habit is an episode from Digital Oil and Gas by Geoffrey Cann.

This episode is 34:30 long.

This episode was published on Nov 26, 2025.

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