The Art of Exceptional Service and Client Relationships with Barrett Wright of Hill Robinson Yacht Management

Barrett Wright, President at Hill Robinson Yacht Management, joins us to explore her 15-year journey in the superyacht industry. Barrett shares how resilience, intuition, and a people-first mindset shaped her leadership approach and how the industry thrives on community, adaptability, and exceptional service. Key Takeaways: 00:00 Introduction. 01:45 Getting fired from her first job unexpectedly launches Barrett's yachting career. 02:43 The tight-knit yachting community makes it easy to stay connected. 04:10 The core draw is the dynamic community and diverse clients. 05:26 Responsiveness and deep listening are key to understanding client needs. 09:00 Taking initiative and communicating directly builds stronger relationships. 11:55 Trusting your gut is essential in an emotional industry. 15:29 Managing a team requires patience, thoughtfulness, and self-control. 17:31 Challenging moments teach self-awareness and the value of starting fresh. Resources Mentioned: Barrett Wright Hill Robinson Yacht Management | LinkedIn Hill Robinson Yacht Management | Website Thanks for joining us for the latest episode of "Day in a Canoe." If you enjoyed this episode, please leave a 5-star review, and be sure to

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The Art of Exceptional Service and Client Relationships with Barrett Wright of Hill Robinson Yacht Management is an episode from Day in a Canoe Podcast by Nathan Mersereau.

This episode is 18:44 long.

This episode was published on Nov 3, 2025.

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