Amy Gallo's Guide to working with difficult people

In this episode of the Culture First podcast, Damon Klotz interviews Amy Gallo, an esteemed author and workplace expert. Damon and Amy have an in-depth discussion on conflict resolution, feedback, and workplace culture. Amy shares her experiences and professional insights, addressing the perils of 'artificial harmony', the importance of establishing norms for healthy disagreements, and the role of empathy in feedback. The conversation explores managing conflicts both in-person and remotely, emphasizing psychological safety, clear communication, and the value of difficult yet necessary conversations. Featuring personal anecdotes, professional strategies, and cultural references from shows like 'Succession', this episode provides valuable advice for fostering high-performance and healthy workplace environments. See Privacy Policy at and California Privacy Notice at .

You can listen to Amy Gallo's Guide to working with difficult people online on Radio and Podcast. Open the player on this page to stream the available audio.

Amy Gallo's Guide to working with difficult people is an episode from Culture First by Culture Amp.

This episode is 01:01:02 long.

This episode was published on Nov 5, 2024.

Yes. Use the heart button on the episode page to add it to your favorite episodes list.

Yes. This page shows related episodes from Culture First when more episodes are available from the podcast feed.