Building Trust After Layoffs
May 5, 2026 - 12:48
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"Get to the point. Would you recommend us? Why? That's all you need." Notable Moments [02:20] The listener's question about improving customer surveys. [03:56] The two key survey questions Disney uses. [05:37] Challenges...
Using Meaningful Customer Surveys is an episode from Creating Disney Magic: Lessons in Leadership, Management, and Customer Service by Jody Maberry. "Get to the point. Would you recommend us? Why? That's all you need." Notable Moments [02:...
This episode belongs to Creating Disney Magic: Lessons in Leadership, Management, and Customer Service.
Use the player on this page to stream the episode online.
Published Jul 8, 2025, 11:51 long, audio available.
May 5, 2026 - 12:48
Apr 28, 2026 - 20:21
Apr 21, 2026 - 18:17
You can listen to Using Meaningful Customer Surveys online on Radio and Podcast. Open the player on this page to stream the available audio.
Using Meaningful Customer Surveys is an episode from Creating Disney Magic: Lessons in Leadership, Management, and Customer Service by Jody Maberry.
This episode is 11:51 long.
This episode was published on Jul 8, 2025.
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