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Use Customer Service Standards

Creating Disney Magic: Lessons in Leadership, Management, and Customer Service by Jody Maberry

Jul 21, 202614:48Business

"If you want great customer service, you need to start by defining what great looks like." Episode Chapters [00:01:12] A Customer Service Challenge in Local Government [00:03:01] Creating Standards for Every Customer Int...

About This Episode

Use Customer Service Standards is an episode from Creating Disney Magic: Lessons in Leadership, Management, and Customer Service by Jody Maberry. "If you want great customer service, you need to start by defining what great looks like." Ep...

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Episode Details

Published Jul 21, 2026, 14:48 long, audio available.