Does Self-Confidence Improve Customer Service

Creating Disney Magic: Lessons in Leadership, Management, and Customer Service by Jody Maberry

Jun 2, 202614:26Business

"If you're not getting exposed to those new thoughts or new ideas, then you're not effectively advancing the way you're serving." Episode Chapters [00:01:25] Does Self-Confidence Affect Customer Service? [00:03:26] Why L...

Related Episodes

Continue listening to more episodes from Creating Disney Magic: Lessons in Leadership, Management, and Customer Service.

Be Candid and Save Time

Sep 22, 2026 - 14:42

"When you give people straightforward feedback, you're preparing them for the future." Episode Chapters [...

Become a Better Leader

Sep 15, 2026 - 13:19

"Are people getting better because they work with you?" Episode Chapters [00:56] What Lee Once Believed A...

Honoring Heritage Doesn't Mean Staying The Same

Sep 8, 2026 - 14:20

"What seems insignificant to you may carry tremendous meaning for your customer." Episode Chapters [00:01...

Can Your Operation Keep Your Promises?

Sep 1, 2026 - 16:01

"The customer doesn't care about who did what. They want it to be right." Episode Chapters [00:01:41] Can...

Little Problems Become Big Problems

Aug 25, 2026 - 15:30

"If somebody tells you something needs fixed and you don't do something about it, then you really lose cr...

Take a Position of Leadership on Safety

Aug 18, 2026 - 15:24

"Be the leader that steps up and narrows the odds of something happening." Episode Chapters [00:02:36] Ta...

Be a Good Role Model

Aug 11, 2026 - 15:18

"If you know something, you ought to be teaching it to others." Episode Chapters [00:01:36] When People C...

Advice for College Students

Aug 4, 2026 - 15:07

"Great people with a great attitude will always get noticed." Episode Chapters [00:00:58] Speaking to Dis...