S1 Episode 5 – Designing content for chatbots with Daniel Gray, Digital Engagement Manager at WaterAid

The content potential of chabots is enormous, with so many opportunities beyond customer service. We chat to Daniel Gray about designing an award-winning chatbot for WaterAid that enabled supporters to talk to Sellu from Sierra Leone. We also pick up with Anna Singer, Digital Strategy Lead at Citizens Advice , to talk about how chatbots could help support their advice services. Podcast host Vanessa Barlow is a Content Consultant passionate about creating content that meets user needs and aligns with organisational goals. Reach out to Vanessa on LinkedIn if there's a project you'd like her to consult on. Text the podcast

You can listen to S1 Episode 5 – Designing content for chatbots with Daniel Gray, Digital Engagement Manager at WaterAid online on Radio and Podcast. Open the player on this page to stream the available audio.

S1 Episode 5 – Designing content for chatbots with Daniel Gray, Digital Engagement Manager at WaterAid is an episode from Content Design Podcast by Vanessa Barlow.

This episode is 23:57 long.

This episode was published on Mar 5, 2018.

Yes. Use the heart button on the episode page to add it to your favorite episodes list.

Yes. This page shows related episodes from Content Design Podcast when more episodes are available from the podcast feed.