S1 Episode 2 – Designing to meet user needs with Emily Brunwin, Content Lead at Citizens Advice

I talk to Emily Brunwin, Content Lead at Citizens Advice about how to design content that meets a wide range of user needs. We chat about how to turn complex processes into easy to understand, actionable content and how to test that it's working. Plus, how to use onsite-behaviour data and Google Trends to prioritise content and identify words your target audience actually use. Podcast host Vanessa Barlow is a Content Consultant passionate about creating content that meets user needs and aligns with organisational goals. Reach out to Vanessa on LinkedIn if there's a project you'd like her to consult on. Text the podcast

You can listen to S1 Episode 2 – Designing to meet user needs with Emily Brunwin, Content Lead at Citizens Advice online on Radio and Podcast. Open the player on this page to stream the available audio.

S1 Episode 2 – Designing to meet user needs with Emily Brunwin, Content Lead at Citizens Advice is an episode from Content Design Podcast by Vanessa Barlow.

This episode is 25:18 long.

This episode was published on Jan 24, 2018.

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