Dr. Sharonne Zaks - Part 2

1.20 - "This is going to take much more time - I don't have the time." 6.00 - How spending extra time at beginning benefits the interaction. 9.00 - Anxiety management strategies. 14.35 - Ways to give power back to the disempowered patient. 17.45 - Screening questions. 19.45 - Managing attendance - last minute cancellations and FTAs. 23.45 - TLC phone calls. 25.10 - Dangers of vicarious trauma - dentist/ team self-care. 34.55 - How to respond if a patient discloses a history of abuse. 41.40 - Call to action. 50.10 - Benefits of this approach for the dental team. If you learned from this episode and heard something that may be relevant for a colleague, please spread the word as personal recommendations carry great weight - just press share in your streaming app. I would also be grateful if you could take a second to rate the podcast as this builds the profile and makes it easier to find for others that may benefit.

You can listen to Dr. Sharonne Zaks - Part 2 online on Radio and Podcast. Open the player on this page to stream the available audio.

Dr. Sharonne Zaks - Part 2 is an episode from Communicating Health Podcast by Colm Harney.

This episode is 00:53:01 long.

This episode was published on Sep 26, 2019.

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