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0.30 - Intro. 1.15 - Thanks and gratitude. 2.30 - Importance of effective communication skills.
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Patients don’t care what we know until they know that we care. In this podcast I speak to inspirational clinicians to discover how they communicate effectively to build exceptional relations...
0.30 - Intro. 1.15 - Thanks and gratitude. 2.30 - Importance of effective communication skills.
1.30 - Introduction and importance of emotional intelligence. 12.30 - Key communication skills for optimal relationships. 23.30 - Overcompen...
3.00 - Qualities of an effective leader. 9.15 - What makes a team work well together? 17.00 - Stages of leadership growth. 24.30 - Building...
1.30 - Bio. 11.30 - Post-graduate training. 17.00 - Importance of communication. 31.30 - Informed consent for complex treatment plans. 39.15...
3.15 - What does being a professional mean to you? 12.00 - What professional and semi-professional organisations do you belong to? 16.45 - W...
1.15 - Bio. 9.45 - Post graduate training. 15.15 - Importance of communication in oral medicine. 21.00 - Expectation management and placebod...
3.30 - Bio. 7.45 - Qualifiers. 12.00 - Potential mental health impacts. 23.45 - Inactivity and loss of routine. 31.45 - Concern for staff 35...
1.45 - Intro. 5.00 - Screening. 22.15 - Classification - health. 28.15 - Periodontitis and other conditions. 36.30 - Staging. 44.15 - Gradin...
1.45 - Bio. 6.00 - Awareness of perspective. 11.45 - "Communication is the key" - learning these skills. 19.00 - Workflow and team dynamics...
1.45 Intro + bio. 10.00 - Opinion leader 3M ESPE + digital photography. 15.10 - "never want the treatment to be done more than the patient"....
0.00 - Intro. 4.10 - Definition of empathy - a learned skill. 7.50 - Treatment planning - the golden rule vs the platinum rule. 15.45 - Empa...
2.10 - Bio. 15.35 - Building rapport and trust. 21.15 - Dealing with patient rejection/ crticism. 24.00 - Active listening and apology/ expl...
2.00 - Bio. 3.25 - Benefits of teaching. 7.00 - Key considerations for specialists building rapport. 13.10 - Behaviour change and motivation...
0.36 - Bio. 2.10 -Our experiences as new graduates. 12.48 - Public perception of dentists. 14.32 - Empathy vs. self preservation. 19.50 - Di...
1.20 - "This is going to take much more time - I don't have the time." 6.00 - How spending extra time at beginning benefits the interaction....
3.00 Trauma informed dental care - what is it? 10.00 - Prevalence and how survivors present in the dental environment. 12.20 - Power imbalan...
1.59 - Bio. 5.20 - Building rapport as a specialist. 9.58 - Taking a medical history. 13.15 - Smoking and alcohol discussions including deal...
2.06 - Bio. 5.05 - Emotional intelligence. 12.22 - Mentoring, teamwork and emotional awareness. 24.00 - Working with dentists who experience...
0.38 - Bio. 4.00 - How to build rapport and trust with patients. 15.48 - Changing environment of dentistry - corporates and healthfunds. 21....
1.32 - career overview including coaching and Momentum Management. 7.09 - setting the team up for success. 13.34 - systems to help practices...
1.28 - overview of Harry's career. 9.28 - "how I got interested in sleep". 12.45 - communication skills - importance of effective listening....
0.00 - the letter. 1.32 - who am I? 2.06 - my journey and experience in the communication field. 4.05 - the purpose of the podcast. 6.07 - w...