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Jul 26, 2020 - 00:06:04
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0.00 - Intro. 4.10 - Definition of empathy - a learned skill. 7.50 - Treatment planning - the golden rule vs the platinum rule. 15.45 - Empathy vs overwhelm/ burnout. 19.50 - 3 aspects of communication where we can use e...
Dr. Colm Harney is an episode from Communicating Health Podcast by Colm Harney. 0.00 - Intro. 4.10 - Definition of empathy - a learned skill. 7.50 - Treatment planning - the golden rule vs the platinum rule. 15.45 - Empathy vs overwhelm/ bu...
This episode belongs to Communicating Health Podcast.
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Published Dec 22, 2019, 00:49:38 long, audio available.
0.00 - Intro. 4.10 - Definition of empathy - a learned skill. 7.50 - Treatment planning - the golden rule vs the platinum rule. 15.45 - Empathy vs overwhelm/ burnout. 19.50 - 3 aspects of communication where we can use empathy. 25.20 - Social media. 27.20 - The social media 'pile in'. 33.20 - Understanding our biases. 36.10 - Separating the person from the problem. 37.10 - Positions vs interests. 40.00 - What is the truth? 41.50 - Disentangling impact and intentions. 43.30 - Blame vs contributions. People Skills - Robert Bolton Emotional Intelligence - Daniel Goleman Thinking Fast and Slow - Daniel Kahneman Getting to Yes - Fisher & Ury Difficult Conversations - Stone, Patton & Heen If you enjoyed this episode and heard something that may be relevant for a colleague, please spread the word as personal recommendations carry great weight - just press share in your streaming app. I would also be grateful if you could take a second to rate the podcast as this builds the profile and makes it easier to find for others that may benefit.
You can listen to Dr. Colm Harney online on Radio and Podcast. Open the player on this page to stream the available audio.
Dr. Colm Harney is an episode from Communicating Health Podcast by Colm Harney.
This episode is 00:49:38 long.
This episode was published on Dec 22, 2019.
Yes. Use the heart button on the episode page to add it to your favorite episodes list.
Yes. This page shows related episodes from Communicating Health Podcast when more episodes are available from the podcast feed.