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Science & Medicine

Dr. Annalene Weston

Communicating Health Podcast by Colm Harney

Dec 1, 201901:13:47Science & Medicine

2.10 - Bio. 15.35 - Building rapport and trust. 21.15 - Dealing with patient rejection/ crticism. 24.00 - Active listening and apology/ explanations. 28.25 - Receiving a complaint. 31.00 - Role of ineffective communicati...

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