028: Mastering your online reputation with tips from an elite yelp reviewer

Today's world is driven by word of mouth online - and that word of mouth often comes in the form of online reviews. Whether you like it or not, your business is just as susceptible to a bad review as it is a good review. Jessica Sodeke has been reviewing businesses on Yelp for years - at such a level that she's earned the title of "Elite Yelp Reviewer" by the platform itself. She's reviewed over 400 places and posted nearly 4,000 photos of her experiences. Get an inside perspective on her tips for businesses to earn five star reviews, how to manage bad reviews, and why storytelling is essential to your customer experience. Read Jessica's reviews and connect with her on Yelp at .

You can listen to 028: Mastering your online reputation with tips from an elite yelp reviewer online on Radio and Podcast. Open the player on this page to stream the available audio.

028: Mastering your online reputation with tips from an elite yelp reviewer is an episode from Bar Napkin Business by Ali Schwanke and Matt Taylor.

This episode is 42:12 long.

This episode was published on Jan 4, 2018.

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