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Agentic CRM for SMB Automation - with Sharif Karmally of Salesforce
CRM is shifting from a static repository to the core system that supplies the real‑time customer context required for dependable AI‑driven work. In this episode, Sharif Karmally, VP of SMB Product Marketing at Salesforce...
About This Episode
Agentic CRM for SMB Automation - with Sharif Karmally of Salesforce is an episode from Artificial Intelligence in Industry with Dan Faggella by Daniel Faggella. CRM is shifting from a static repository to the core system that supplies the r...
Podcast
This episode belongs to Artificial Intelligence in Industry with Dan Faggella.
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Episode Details
Published Jul 23, 2026, 30:04 long, audio available.






