Intelligent Operations at Enterprise Scale - with Dhrubojyoti Das Deb of JPMorganChase
Alert volume inside IT operations has outpaced manual triage, leaving real incidents buried in noise. In this episode, Dhrubojyoti Das Deb ,...
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Artificial Intelligence in Industry with Dan Faggella
Artificial intelligence is more interesting when it comes from the source. Each week, Dan Faggella interviews top AI and machine learning executives, investors and researchers from companies...
Episodes
20 of 1,214 episodes
What Shared Intelligence Really Fixes in Enterprise AI - with John McMullan of Observe.ai
Enterprise CX teams have poured budget into AI, yet many still can't show measurable returns — frontline staff double-check the tools, and e...
Inside the Shift Toward Smarter Automated CX - with Paul Cuglietta of Simplyhealth
A single misstep in a new customer service channel can undo months of trust-building work. In this episode, Paul Cuglietta, Customer Service...
Stop Overpaying for AI Power You Don't Need - with Melissa Ramey of Salesforce
An AI agent can function as designed yet produce results an organization cannot verify or safely use. In this episode, Melissa Ramey, Direct...
Turning Biological Complexity into R&D Advantage with Virtual Cells - with Giorgio Gaglia of Sanofi & Daniel Veres of Turbine
Drug discovery teams are running short of new ideas to test, and AI models that simulate how cells respond to drugs only pay off once leader...
Where AI Should Actually Earn Its Keep in Biopharma - with Mukhtar Ahmed of Greenstone Biosciences
In biopharma R&D, AI investment has overwhelmingly targeted generating more drug candidates, even though the industry has rarely lacked for...
Modernizing Finance Data for Faster and More Reliable Operations - with Ciprian Porutiu of Marsh
Finance teams face immense pressure to operate faster, but rushing to automate over fragmented systems only compounds errors downstream. Cip...
Managing Change Across Modern Financial Operations - with Nathaniel Bell of Wells Fargo
For large banks, the barrier to AI at scale is rarely the model. It's decades of fragmented systems, inherited through mergers, acquisitions...
Transforming Cardiovascular Care — How AI-Driven Insights Unlock Value for Hospitals and Clinics - with Jim Hartman of Cleerly
Hospitals and clinics continue to face a central challenge: extensive cardiac testing still fails to deliver clear, consistent diagnostic an...
Closing the Gap Between Commercial Plans and What Happens on the Shelf - with Stephanie Lilley of Reckitt
For consumer goods companies, the gap between the commercial plan agreed at head office and what gets executed on the shelf is one of the co...
Why Traditional Training Can't Keep Technical Teams Current - with Nicola Lyons of Andela
Traditional, event-based training can't keep pace with technical skills that now shift every six to twelve months. In this episode, Nicola...
Responsible Generative AI in Healthcare and What Leaders Need to Know for 2026 - with Rhett Alden of Elsevier Health
Generative AI is entering clinical workflows just as healthcare institutions grapple with black-box outputs, unclear regulation, and the nee...
Building AI Into Systems That Can't Afford to Be Late - with Drew Barbier of MIPS
For AI systems built into vehicles, robots, and industrial equipment, being smart isn't enough — the difference between success and failure...
AI-Powered Revenue Operations: The Future of Sales for SMBs - with Vanessa Tabbert of Salesforce
Enterprise sales teams routinely let the majority of inbound leads go untouched simply because there isn't enough team bandwidth to work the...
Where Agentic AI Pays Off in the B2B Back Office - with Chris Bradley of Veritiv
Large B2B operations keep running order entry, invoicing, and other repetitive back-office workflows by hand, years after most companies sta...
The Real‑World Conditions That Shape Industrial AI - with Scot Burdette of ABB
Industrial environments run on a different set of constraints than the typical enterprise office — physical risk, standalone factory sites,...
Closing the Skills Intelligence Gap in the AI Era - with Cory Hymel of Andela
Job titles routinely undercount what employees can actually do, especially in fast-moving technical roles. In this episode, Cory Hymel, Head...
Scaling Agentic Automation With Open Architecture - with Arun Chandra of NICE
A quarter of enterprise teams have gotten a single AI channel into full production — the rest are stuck somewhere behind it. In this episode...
AI for Patient Critical Uptime in a Shrinking Technician Workforce - with Michael Goldman
The service environment is straining under rising equipment complexity and a rapidly shrinking technician workforce, making patient‑critical...
Intelligent Operations at Enterprise Scale - with Dave Glick of Walmart
Enterprise engineering teams often spend more time triaging recurring incidents than building the features customers are asking for. In this...