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Trust, Proactivity, and AI in Customer Service Shep interviews John Kim, CEO of Delight.ai. He talks about moving beyond simple automation to create personalized, proactive interactions that build trust and delight custo...
How AI Brings Customer Delight by Design Featuring John Kim is an episode from Amazing Business Radio by Shep Hyken. Trust, Proactivity, and AI in Customer Service Shep interviews John Kim, CEO of Delight.ai. He talks about moving beyond si...
Apr 28, 2026 - 23:17
Apr 21, 2026 - 20:04
Apr 14, 2026 - 24:07
You can listen to How AI Brings Customer Delight by Design Featuring John Kim online on Radio and Podcast. Open the player on this page to stream the available audio.
How AI Brings Customer Delight by Design Featuring John Kim is an episode from Amazing Business Radio by Shep Hyken.
This episode is 22:04 long.
This episode was published on May 5, 2026.
This episode belongs to Amazing Business Radio.
Use the player on this page to stream the episode online.
Published May 5, 2026, 22:04 long, audio available.
Apr 7, 2026 - 20:07
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