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How AI Brings Customer Delight by Design Featuring John Kim
Trust, Proactivity, and AI in Customer Service Shep interviews John Kim, CEO of Delight.ai. He talks about moving beyond simple automation to create personalized, proactive interactions that build trust and delight custo...
About This Episode
How AI Brings Customer Delight by Design Featuring John Kim is an episode from Amazing Business Radio by Shep Hyken. Trust, Proactivity, and AI in Customer Service Shep interviews John Kim, CEO of Delight.ai. He talks about moving beyond si...
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Episode Details
Published May 5, 2026, 22:04 long, audio available.
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