Radio and PodcastLive Radio & Podcasts
Business
Addressing the CX Listening Gap Featuring Natalie Jackson
Using Customer Feedback to Understand and Delight Customers Shep interviews Natalie Jackson, founder of Crescent Consultancy. She talks about leveraging customer and employee feedback to deliver exceptional customer expe...
About This Episode
Addressing the CX Listening Gap Featuring Natalie Jackson is an episode from Amazing Business Radio by Shep Hyken. Using Customer Feedback to Understand and Delight Customers Shep interviews Natalie Jackson, founder of Crescent Consultancy....
Podcast
This episode belongs to Amazing Business Radio.
Listen Online
Use the player on this page to stream the episode online.
Episode Details
Published May 19, 2026, 20:36 long, audio available.
Related Episodes
Continue listening to more episodes from Amazing Business Radio.
How to Be Your Customer's Trusted Partner Featuring Zee Hussain
Jun 16, 2026 - 22:16
The Return on Experience (ROX) Featuring Sujay Saha
Jun 9, 2026 - 22:58
Why Every Customer Interaction Is a Sales Opportunity Featuring Rob Jolles
May 26, 2026 - 20:37
How AI-Moderated Interviews Expand Customer Understanding Featuring Aaron Cannon
May 12, 2026 - 19:26
How AI Brings Customer Delight by Design Featuring John Kim
May 5, 2026 - 22:04