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The Future of Customer Success and Turnkey AI Agents for SMBs - Matt Kravitz of Salesforce
Service leaders are increasingly asked to deploy AI agents without a clear sense of what these systems can safely handle today, or where to start. In this episode, Matt Kravitz, Head of Customer Transformation for Servic...
About This Episode
The Future of Customer Success and Turnkey AI Agents for SMBs - Matt Kravitz of Salesforce is an episode from AI in Business by Daniel Faggella. Service leaders are increasingly asked to deploy AI agents without a clear sense of what these...
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Episode Details
Published Aug 12, 2026, 24:33 long, audio available.
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