Consumers Ultimate Auto Repair Fear: Getting Ripped Off in the Repair Bays

Rob Gross with Monro Muffler Brake says customers surveyed by his company are overwhelmingly afraid of one thing – getting ripped off at the service repair bays. His company, therefore, focuses on strong relationships with consumers and making them feel at ease in his shops.

You can listen to Consumers Ultimate Auto Repair Fear: Getting Ripped Off in the Repair Bays online on Radio and Podcast. Open the player on this page to stream the available audio.

Consumers Ultimate Auto Repair Fear: Getting Ripped Off in the Repair Bays is an episode from Advanstar Auto by Advanstar Automotive Group News Network.

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This episode was published on May 16, 2008.

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