
Technical Support Systems Strengthen Our Industrys Communication
Jack Creamer, president of Distribution Marketing Services, says the industry's communication system is strong and continues to grow because...
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Jack Creamer, president of Distribution Marketing Services, says the industry's communication system is strong and continues to grow because...

Garth Cole, director of Global Product Marketing, Johnson Controls, says the company has adapted to electronic communications, fully embraci...

Denny Welvaert, president, N.A. Aftermarket Division, Mark IV Automotive, says suppliers and distributors must help techs understand the dif...

Fotios Katsardis, CEO, Temot International, says the global economy is the focus for Temot as the company explores opportunities worldwide....

Lisa Kranc, senior vice president of marketing, AutoZone, talks about the value of change and focus in the marketplace with regard to a rece...

According to Steve Ganster, senior VP of Technomic Asia, the most recent development in China's aftermarket is growth, as the car parc is in...

Don James, marketing director for Continental, says companies must find a way to build sustainable environmental solutions going forward, an...

Mark Seng, vice president aftermarket and commercial vehicle, R.L. Polk & Co., discusses the origin of the company's inventory efficiency aw...

Rollie Olson, CEO, Parts Depot, has bullish expectations going forward as vehicles age. Consumers will get used to dealing with higher gas p...

Advertising and marketing budgets typically are impacted at the middle of the year, but Tom Marx, president and CEO of the Marx Group, says...

Tony Cristello, Senior V.P., BB&T Capital Markets, says rising gas prices may be a constant, not a trend. Business owners need to embrace th...

Bill Strauss, senior economist/economic advisor of the Federal Reserve Bank of Chicago, says we are skirting a recession during times of a s...

David Carracci, GAAS chairman, discusses the need to educate consumers about preventive maintenance. Regularly scheduled tune ups, oil chang...

Ron Pyle, president, Automotive Service Association, sees a need for improving communication to consumers and helping them understand the va...

Joe Catalano, COO Autobacs Strauss, in the automotive environment, talks about the need for passage of Right to Repair legislation in order...

Neil De Koker, president and CEO of OESA, expects to see tremendous shifts in how and where cars are manufactured as emerging markets develo...

Rob Gross with Monro Muffler Brake says customers surveyed by his company are overwhelmingly afraid of one thing – getting ripped off at the...

George Witt, owner of George Witt Service, sees huge changes taking place in the automotive industry, especially as they pertain to technolo...

Terry Legan, president of non-profit group Auto Mission, was on-hand at the 2008 Automotive Service Association's (ASA) annual convention to...

Larry Sills with Standard Motor Products has seen warranty returns increase as a result of vehicle complexity. He estimates more than 50 per...

Prices of raw materials like elastomers and polymers, based on the price of oil, have shot up dramatically, says Lyle Otremba, from Cooper-S...

Bob Fernicola, Business Manager of Plasma Cutting Equipment for ESAB, explains that most shops will need a 30-40 amp plasma cutter for most...

Bruce Essig explains the technology built into each Odyssey Battery and how this technology gives the power and packaging needed for modern...

Henry Gaudens presents an overview of the HD Wheels lineup, covering every category in the aftermarket with aluminum alloy wheels: Tuner, Tr...

Michael Jonas discusses the features and benefits of SSBCs many product lines of disc brake kits, including its new Force 10 aluminum calipe...