Texting for Quality Control and Revenue Generation (ft. Diamond Transportation)
Every business that implements texting into their communication workflow does so for different reasons. One of the primary reasons Diamond T...
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Zipcast
Zipcast is a podcast about business texting. Tune in to hear Zipwhip CMO Scott Heimes interview employees, customers and industry thought leaders to uncover effective text messaging marketin...
Episodes
20 of 38 episodesLess Call Volume and More Customer Satisfaction: Lessons from a Veterinary Clinic
Would you be surprised to hear that 70% of businesses are texting today? That's right. And this includes animal clinics and veterinary hospi...
Business Texting Makes its Way to Canada
Zipwhip has scaled into a leading provider of business texting solutions to tens of thousands of U.S. businesses. Next stop, Canada. Listen...
How Nonprofits Use Texting (ft. Big Brothers Big Sisters)
Business texting isn't only for for-profit businesses. Many nonprofits are also reaping the benefits of texting with their constituents. Joi...
What Radio Can Teach You About Customer Engagement (ft. Cumulus Media)
In an age of digital connectedness, customer engagement is business critical. Does the radio industry have anything to teach the rest of us...
Behind the Scenes: Engineers of Zipwhip
Sometimes at Zipwhip, we take the simplicity and convenience of business texting for granted. But when you think about it, the fact that a b...
How Credit Unions Use Texting (ft. Excel Federal Credit Union)
Today we connect with Britney Bailey, the marketing director at Excel Federal Credit Union in Georgia. She discusses the expanding ways that...
CEO John Lauer on the State of Texting in 2021
Scott Heimes and Zipwhip CEO John Lauer discuss what the 2021 State of Texting report findings mean for businesses in 2021. As the creators...
Glenn Gaudet on Connecting with Customers
How is customer engagement evolving? Find out in this conversation with Glenn Gaudet, the author of Connection, Community & Conversation: Ma...
You Can Now Texta Santa: Here's How
For the past five years, families have been sending their wish lists to Santa via text, and Santa even texts them back. Today we speak with...
Digital Transformation in Insurance and Beyond with Laura Drabik
Many industries are currently experiencing rapid digital transformation, and the COVID-19 pandemic has only accelerated this process. On thi...
Carol Meyers on Marketing, Growth, and Business Success
Ready for some real marketing inspiration? On this episode of Zipcast, we chat with Carol Meyers, Zipwhip's newest board member, whose resum...
How Your Customers Really Feel About Your Emails
Do you ever wonder if your customers read your emails or even receive them? We did too, so we commissioned a survey to find out and we learn...
The Power, Scalability and Efficiency of an SMS API
Have you ever received an appointment reminder or other notification via text? Chances are that was thanks to an SMS API . API is short for...
How Home Improvement Franchises Use Texting (ft. Handyman Connection)
Why would a home improvement franchise use texting? Ask Marci Kleinsasser, Vice President of Marketing at Handyman Connection. The text volu...
Texting for Small Business
Business texting isn't only for large enterprises. Small businesses in almost every type of industry are benefiting from texting their custo...
How Supply Companies Use Business Texting (ft. Wittichen Supply)
More and more industries are implementing business texting channels, and among them are warehousing, logistics and supply companies. We rece...
COVID-19 Insights for Business with CEO John Lauer
How are consumers behaviors changing as a result of the COVID-19 pandemic? How can businesses adjust, according to this new reality? Zipwhip...
Bonin Bough - Texting Customers During the Coronavirus Crisis and Beyond
Today: Bonin Bough, a world-renowned marketing strategist, investor, texting aficionado and author of " Txt Me: Your Phone Has Changed Your...
Leveraging Business Texting for Staffing (ft. Premier Employee Solutions)
Today we chat with a successful staffing company to learn about their business texting program and how it's changed the way they recruit can...