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Making Customer Communities Your Strongest Moat Ft. StarRez's Jason Day and David Meale artwork
Business

Making Customer Communities Your Strongest Moat Ft. StarRez's Jason Day and David Meale

Zinnov Podcast - Business Resilience Series by Zinnov

Mar 10, 202638:48Business

"Our customers come to us and stay with us because of our culture." In an industry where switching costs are high and contracts are long, most software companies mistake retention for loyalty. StarRez doesn't. Over 30 ye...