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Making Customer Communities Your Strongest Moat Ft. StarRez's Jason Day and David Meale
"Our customers come to us and stay with us because of our culture." In an industry where switching costs are high and contracts are long, most software companies mistake retention for loyalty. StarRez doesn't. Over 30 ye...
About This Episode
Making Customer Communities Your Strongest Moat Ft. StarRez's Jason Day and David Meale is an episode from Zinnov Podcast - Business Resilience Series by Zinnov. "Our customers come to us and stay with us because of our culture." In an indu...
Podcast
This episode belongs to Zinnov Podcast - Business Resilience Series.
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Episode Details
Published Mar 10, 2026, 38:48 long, audio available.