EP331 Financial Literacy Month with FCAC

In this Financial Literacy Month special of Young Money , we're joined by Rana Abu-Naameh, Director General of Supervision at the Financial Consumer Agency of Canada (FCAC). With her extensive background in public service and financial oversight, Rana sheds light on how FCAC protects consumer rights and enhances financial literacy across Canada. Listen in as Rana dives into the critical aspects of FCAC's mandate, focusing particularly on the streamlined consumer complaint handling process. She explains the steps consumers should take if they have grievances with financial products or services, detailing both the internal and external complaint processes. Rana also highlights the recent legislative changes that strengthen consumer protections, including mandated electronic alerts to help Canadians manage their banking more effectively. "If you're frustrated with the situation, don't just sit with it. There is a process to protect you." - Rana Abu-Naameh This Week on Young Money: An overview of FCAC's role and its impact on financial consumer protection in Canada. A detailed explanation of the consumer complaint handling process. Insights into recent enhancements in financial consumer protection laws. Key takeaways: Understand how to effectively lodge and escalate complaints within the financial system. Learn about your rights as a consumer when dealing with financial institutions. Discover the tools and resources provided by FCAC to enhance your financial literacy and safeguard your interests. Connect with Rana Abu-Naameh: LinkedIn Resources Mentioned: External complaints bodies: know your rights - Canada.ca One external complaints body for banking - Canada.ca Filing a complaint about financial products and services - Canada.ca FCAC (LinkedIn) To learn more about FCAC, visit: Rate, Share & Inspire Other Young Millionaires-in-the-Making Thanks for tuning into the Young Money Podcast - the advice show for young millionaires-in-the-making! If you enjoyed this week's episode, head over to Apple Podcasts and leave us a rating and review. Visit our website to learn how easy it is to leave a review on Apple Podcasts . Don't forget to share your favorite episodes on social media! Follow the Young Money Podcast on iTunes so you never miss an episode and reach out to us on Facebook , Twitter , LinkedIn , our LinkedIn Company Page , or by visiting our website .

You can listen to EP331 Financial Literacy Month with FCAC online on Radio and Podcast. Open the player on this page to stream the available audio.

EP331 Financial Literacy Month with FCAC is an episode from Young Money with Tracey Bissett by Tracey Bissett.

This episode is 16:55 long.

This episode was published on Nov 12, 2024.

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