Thumbtack CEO Marco Zappacosta on why trades are AI-proof, the trillion-dollar home services market, and why software stopped being a capital asset

Marco Zappacosta is the co-founder and CEO of Thumbtack, the home services marketplace he started in 2008. Thumbtack connects homeowners to 300,000+ local service professionals, with nearly 100M projects started on the platform. In this episode of Summation, Marco and Auren discuss: Why home services is bigger than groceries but barely any is booked online How AI collapsed Thumbtack's product pod sizes Why Silicon Valley underrates leadership and overrates management The single trait to screen every executive hire for You can find Auren Hoffman on X at @ auren and Marco Zappacosta on X at @ mlz

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Thumbtack CEO Marco Zappacosta on why trades are AI-proof, the trillion-dollar home services market, and why software stopped being a capital asset is an episode from World of DaaS by Summation with Auren Hoffman.

This episode is 58:53 long.

This episode was published on Apr 21, 2026.

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