Ep. 396: "Just Stay Human" – Designing Solutions that Create Value and Enhance Employee Experiences with Workplace Consultant Tonya Thornburgh

Tonya Thornburgh is an accomplished workplace leader with years of experience and a passion for leaving people, places and things better than she found them. Mike Petrusky asks Tonya about her career journey and why she believes continuous evolution, experimentation, and learning from failures are essential to long-term innovation and maintaining relevance in the workplace industry today. They explore how innovation in the built environment is less about adopting flashy new tools and more about deeply understanding human behavior, removing friction, and designing adaptable systems. As AI is transforming workplace strategy by enabling more personalized, intuitive, and data-driven experiences for employees, Tonya says that empathy and human experience should remain central to workplace innovation. Mike and Tonya agree that FM and workplace leaders should maintain curiosity, be open to continuous learning and nurture cross-functional relationships to stay relevant and effective, so they offer inspiration and encouragement to help you be a Workplace Innovator in your organization! Connect with Tonya on LinkedIn: Find out more about Eptura Flex/26 New York: Watch the podcast on YouTube: Discover free resources and explore past interviews at: Learn more about Eptura™: Connect with Mike on LinkedIn:

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Ep. 396: "Just Stay Human" – Designing Solutions that Create Value and Enhance Employee Experiences with Workplace Consultant Tonya Thornburgh is an episode from Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology by Mike Petrusky.

This episode is 17:34 long.

This episode was published on Apr 7, 2026.

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